What is charcuterie?

Charcuterie is the art of preparing and assembling cured meats, often paired with cheese, fruits, and other complementary items. At Velvet Vine Charcuterie we specialize in crafting premium charcuterie boards for a delightful culinary experience that compliments any activity, event, or moment.

How do I place an order?

To place an order, visit our Boards and follow the easy steps by filling out the inquiry form. Select your preferred charcuterie board size and choose any add-ons if desired. A representative will be with you shortly to confirm your order. For any assistance, you can also contact our customer support at kelly@velvetvinecharcuterie.com or ashley@velvetvinecharcuterie.com.

What is included in your charcuterie boards?

Our charcuterie boards feature a curated selection of high-quality meats, artisan cheeses, fresh fruits, nuts, and other seasonal and specialty items. We want you to get the most out of the board so we include a separate box of artisan crackers and made from scratch gourmet condiments so no space is wasted on the board itself. Please note that all items vary depending on market availability and season.

Can I customize my charcuterie board?

Absolutely! We offer customization options to suit your preferences. Contact us directly to discuss any specific requests or dietary restrictions, and we'll do our best to accommodate them!

Do you offer vegetarian or vegan options?

Yes, we do! We understand that dietary preferences vary. Feel free to let us know about your dietary restrictions or preferences when placing your order, and we'll create a delightful vegetarian or vegan charcuterie board for you.

How is my order delivered?

We offer local delivery! Local delivery within 10 miles of the Williston City limits for an extra cost of $15. A team member will reach out to you for specific times and instructions.

What is your cancellation policy?

You can find information about our cancellation policy on our Refund/Cancellation page. Please review it before placing an order. If you have any specific concerns, feel free to reach out to our customer support team.

How should I store my charcuterie board?

To maintain the freshness of your charcuterie board, refrigerate it until you're ready to enjoy. Please keep it away from direct sunlight and heat. Every order is made within 24 hours of delivery and we suggest enjoying your board within 48 hours.

How far in advance should I place my order?

We recommend placing your order at least 7 days in advance to ensure availability and ample preparation time. However, we understand that last-minute requests may arise, so feel free to contact us, and we'll do our best to accommodate your needs.

How can I get in touch with customer support?

For any questions or assistance, you can contact our customer support team on our Contact Us form on our website. You may also contact ashley@velvetvinecharcuterie.com or kelly@velvetvincecharcuterie.com. We are here to help!